Privacy Policy

WHAT INFORMATION WE MAY COLLECT FROM YOU

We may gather and process the following information about you:

1. Information provided through forms on our Platform, including data submitted during registration, co-registrations (e.g., social media logins), subscription to Services, posting material, or requesting additional services.
2. Information supplied when participating in competitions, promotions, providing reviews, testimonials, or feedback on our Platform.
3. Details provided when reporting a problem with our Platform.
4. Records of correspondence in case you contact us.
5. General, aggregated, demographic, and non-personal information.
6. Transaction details and order fulfillment information.
7. Information about your computer, such as IP address, operating system, browser type, and general internet usage (e.g., through technologies like cookies, tracking pixels, web beacons, etc.).
8. Your email address and/or mobile number from a third party if you consent to their sharing of information with us.
9. Any other information deemed necessary to enhance your Platform experience.

HOW WE WILL USE YOUR INFORMATION

We may utilize the information held about you in the following ways:

1. Provide requested information, products, or services, or those we believe may interest you.
2. Offer location-based services, such as advertising and personalized content.
3. Fulfill obligations arising from contracts with other entities or between you and us.
4. Enhance and personalize our Services, improving your overall experience.
5. Present content on our Platform effectively for you and your device.
6. Notify you about changes to our Services.
7. Administer and manage incentive programs, fulfill incentive requests, and enable participation in sweepstakes.

TO WHOM WE MAY DISCLOSE YOUR INFORMATION

We consider information about our customers to be a crucial aspect of our business. Your information is shared only as detailed below, with businesses adhering to practices that are at least as protective as those outlined in this Privacy Policy:

1. Other Businesses. To provide you with our Services, we may collaborate with businesses affiliated with us and/or non-affiliated service providers (e.g., logistics companies for product delivery, marketing firms, payment processors for online transactions, etc.). Your information may be stored in a digital wallet by other businesses involved in your transactions to enhance the efficiency of our Services.

   By utilizing our Platform, you explicitly consent to the transfer, storage, use, and disclosure of your information among businesses affiliated with us and/or non-affiliated service providers, regardless of their location. These businesses are contractually obligated to uphold the confidentiality of your information.

2. Marketing and Promotional Offers. We may use your information to provide details about goods and services of potential interest, enhancing your Platform experience. Communication channels may include emails, push notifications, web notifications, postal mail, telephone calls, in-app messages, WhatsApp messages, and news feed cards.

   Third parties may also be allowed to use your information. For instance, we may share information with advertisers to assist them in reaching their desired audience and to fulfill our commitments to advertisers (e.g., displaying advertisements to a specific target audience).

   Additionally, you might be requested to provide additional information for participation in market research activities, competitions, and promotions. If you win a competition, further personal data may be required to establish eligibility and provide you with the prize. This information may be collected by us or our co-sponsors or vendors for the promotion. Please review the privacy policies of these third parties to understand how they may utilize the collected information.

3. Business Transfers. In the event of an acquisition of our company or a significant portion of our assets, customer information will be one of the transferred assets.

4. Protection of Our Platform and Others. We may release account and other information when we believe such release is appropriate to comply with the law, law enforcement investigations, and to protect the rights, property, or safety of our users or others. This may involve exchanging information with other companies and organizations for reasons such as fraud protection and credit risk reduction.

Please note that our Platform may occasionally contain links to and from the websites of our partner networks, advertisers, and affiliates. These websites have their own privacy policies, and we do not assume any responsibility or liability for these policies. Before submitting any personal data or other information to these websites, please review their respective privacy policies.

HOW WE STORE AND SECURE YOUR INFORMATION

1. Storage and Processing

   The information collected from you may be transferred, stored, and processed by our staff or those working for our suppliers. These individuals may be involved in various tasks, including order fulfilment, processing payment details, and providing support services. We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as permitted or required by law. Your information may be transferred, stored, processed, and used by our affiliated companies and/or non-affiliated service providers in one or more countries. Payment details might be transferred to and stored with our affiliated companies to process payments and offer support services.

2. Security Measures

   We employ commercially reasonable technical, administrative, and physical safeguards to ensure the secure treatment of your information in accordance with this Privacy Policy. These measures are implemented to protect against unauthorized access, alteration, disclosure, or destruction of your information. Examples of security measures include encryption technology to secure information during transmission to our Platform, external firewall, and on-host firewall technology to prevent network-level attacks.
   Access to your information is restricted to authorized employees, contractors, and agents who require it for the performance of their services.

3. User Responsibility

   It is crucial for you to take steps to protect yourself against unauthorized access to your password and the devices used to access our services. You bear the responsibility of keeping your password confidential, such as signing off when using a shared device.

4. Internet Security Disclaimer

   While we make every effort to protect your information, it's essential to note that the transmission of information via the internet is not entirely secure. Despite our best efforts, we cannot guarantee the absolute security of information transmitted to our Platform. Any transmission is undertaken at your own risk.
   Your understanding of these security considerations is vital for maintaining the confidentiality and integrity of your information. If you have any concerns or questions regarding the security of your information, please feel free to reach out to us.

ACCESSING AND UPDATING YOUR INFORMATION

1. Accessing Your Information

   The information collected from you may be transferred, stored, and processed by our staff or those working for our suppliers. These individuals may be involved in various tasks, including order fulfilment, processing payment details, and providing support services. We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as permitted or required by law. Your information may be transferred, stored, processed, and used by our affiliated companies and/or non-affiliated service providers in one or more countries. Payment details might be transferred to and stored with our affiliated companies to process payments and offer support services.

   1. Up-to-date details on recent orders.
   2. Personally identifiable information, encompassing your name, email, password, communications, and personalized advertising preferences.
   3. Payment settings, including credit card information.
   4. Email notification settings.

2. Managing Marketing Communications

   You have the option to opt-out of receiving future marketing communications from us at any time. This can be achieved by adjusting your customer communication preferences, typically through the unsubscribe link within email communications. For mobile application marketing, you will need to modify your notification settings in the general section of your mobile device.

3. Cookie Settings

   Our system employs cookies to enhance your user experience and enable you to utilize all aspects of the Platform. Cookies are small text files placed on your device when you log onto our Platform. You can disable cookies by adjusting the settings in your browser. However, be aware that disabling cookies may impact how our Platform functions, potentially limiting your access to certain areas or functionalities.
   For example, performance cookies collect information about your usage of the site, such as the pages you visit most frequently. This data allows us to offer targeted and relevant choices that enhance your overall site experience.

4. Information Retention

   We may retain a copy of your information for compliance reasons. When you update your information, we may keep a copy of the prior version for our records.
   Ensuring that you have control over and access to your information is fundamental to us. If you have any questions or require assistance with managing your information on the Platform, please do not hesitate to reach out to us.

WHAT IF WE CHANGE OUR PRIVACY POLICY?

Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the Platform or upon the date designated by us as the "effective date".
We may e-mail periodic reminders of our notices and conditions, but you should check our Platform frequently to see recent changes.
It is your obligation to regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified.

HOW YOU CAN CONTACT US

If you have concerns about your information on the Platform, contact us at [email protected] with a detailed description, and we will strive to resolve it.