Terms and Conditions

Introduction

1. These terms and conditions (“Terms”) apply to your use of [www.drhead.ae] (the “Website”), owned and operated by V STAR MULTIMEDIA LLC. (“Dr.Head”). These terms apply whether you access this Website through a computer system, via a mobile device, or by using any app provided by Dr.Head.
2. These Terms outline the relationship between Dr.Head and you, governing the provision of the Website, the sale of products (“Products”) through the Website, and general terms applicable to your use of the Website and purchase of Products. Your agreement to these Terms is necessary for using this Website or proceeding to purchase a Product.
3. These Terms have been effective since 01 April 2016. Dr.Head reserves the right to modify these Terms at any time by posting an updated version on the Website. Regularly checking for amendments is encouraged, and your continued use of the Website implies your express consent to these Terms.
4. Your statutory rights, as a consumer or otherwise, remain unaffected by these Terms.

Your Profile

1. To purchase Products on the Website, registration with Dr.Head is required. Account registration or product purchase is allowed only if your membership has not been previously withdrawn or suspended by Dr.Head.
2. You are responsible for maintaining the confidentiality of your account username and password, preventing unauthorized access. You agree to be responsible for all activities under your account or password and must inform Dr.Head promptly if you suspect any unauthorized use.
3. By providing information, you confirm its accuracy and completeness, agreeing to inform Dr.Head promptly of any changes (e.g., email or postal address) through the "My Account" section of the Website.
4. Registration is free, but you are responsible for the payment of purchased Products, including taxes, import/export duties, and delivery costs.
5. Dr.Head reserves the right to refuse access, terminate accounts, edit content, or cancel orders at its discretion, without charge.

Orders and Delivery Outside The UAE

1. Dr.Head does not deliver to residences outside of the UAE.
2. When using foreign credit or debit cards, be aware of potential bank charges for international transactions. Dr.Head is not responsible for such charges. Additionally, the charged amount will be in AED, converted to your card's currency at prevailing rates.

Use of the Website

1. While Dr.Head endeavours to keep information on the Website accurate, it may not be consistently correct. Users should independently verify information and use the Website at their own risk. Notify Dr.Head of any incorrect information.
2. Illegal activities, including copyright infringement, privacy violation, or defamation, are prohibited. Users must not generate unsolicited emails or damage the Website, other users, or the system.
3. Users must not send viruses or engage in activities that adversely affect the Website. Attempts to gain unauthorized access or interfere with the Website's security are prohibited.
4. Users must not overburden or impair the Website, and commercialization or linking without prior written consent is not allowed.
5. Disclosing contact details on the Website is prohibited, and illegal orders may lead to prosecution.
6. Dr.Head cannot guarantee prevention of illegal or inappropriate use of the Website.

User Content and Behaviour

1. Users must comply with legal requirements in their jurisdiction and refrain from posting offensive, indecent, or objectionable User Content. Users are responsible for their content, and Dr.Head may refuse, edit, or remove User Content.
2. Dr.Head does not guarantee the accuracy or quality of User Content and is not liable for any losses resulting from its use. Users grant Dr.Head a license to use submitted content.

Losses

1. Dr.Head is not responsible for losses resulting directly from breaching these Terms, and business losses are excluded unless caused directly by Dr.Head's actions or its agents' actions.
2. Dr.Head's liability is limited to the total price charged for purchased Products. Personal injury or death caused by Dr.Head's negligence is not excluded.

Security

1. Dissatisfaction with the Website requires discontinuation of use. Unauthorized use due to negligence may result in irreparable injury to Dr.Head.
2. Dr.Head takes precautions, but the Website is not guaranteed to be virus-free. Users are responsible for installing virus protection. Dr.Head is not liable for losses caused by viruses or harmful material.

Links to Third-Party Sites

1. Dr.Head is not responsible for third-party website content, privacy practices, or other practices. Users visit linked websites at their own risk and should take protective measures against viruses.
2. Dr.Head does not endorse or assume responsibility for third-party websites.

Suspending & Terminating Your Account

1. Dr.Head may suspend or terminate accounts for various reasons, including breaches of these Terms, suspected breaches, illegal activities, adverse effects on business, disruptions to the Website, or fraud risks.
2. Users can deregister their accounts at any time, but Dr.Head may choose to permanently delete content at its discretion.

Force Majeure

1. Neither party is liable for losses due to causes beyond its reasonable control, such as acts of God, severe weather, power supply failures, floods, strikes, or government actions.

Representations and Warranties

1. Users must comply with domestic and international laws, and corporate representatives must have authority to bind the corporate entity.

Electronic Communication

1. Dr.Head may communicate with users via email and posting notices on the Website. Users agree to receive electronic communications, including promotional emails.

Intellectual Property Rights

1. Website content is protected by copyright and other intellectual property rights. Users may access and use the Website for personal purposes only. Commercial use, modification, or distribution of content is prohibited.

Relationship and Notice

1. These Terms do not constitute a partnership or agency between users and Dr.Head. Notices must be given in writing as specified in these Terms.
2. If any clause is deemed invalid, it will not affect the validity of the remaining clauses. These Terms represent the entire agreement between users and Dr.Head.